Privacy Policy

Unless stated otherwise below, the provision of your personal data is neither legally nor contractually obligatory, nor required for conclusion of a contract. You are not obliged to provide your data. Not providing it will have no consequences. "Personal data" is any information relating to an identified or identifiable natural person.

You can use our websites without submitting personal data. Every time our website is accessed, user data is transferred to us or our web hosts/IT service providers by your internet browser and stored in server log files. This stored data includes the name of the site called up, date and time of the request, the IP address, amount of data transferred and the provider making the request. The processing is carried out on the basis of Article 6(1) f) GDPR due to our legitimate interests in ensuring the smooth operation of our website as well as improving our services.

Your data may be transferred to third countries outside the EU, in particular to Canada and the USA, and processed there. The EU Commission has issued an adequacy decision for Canada. For the USA, there is an adequacy decision of the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer takes place on the basis of contractual obligations that are comparable to those of the EU Commission's standard contractual clauses.

If you make contact with us proactively via email, we shall collect your personal data (name, email address, message text) only to the extent provided by you. The purpose of the data processing is to handle and respond to your contact request. Processing takes place on the basis of Article 6(1)(b) or 6(1)(f) GDPR. Your data will subsequently be deleted in compliance with statutory retention periods.

When you use the contact form we will only collect your personal data (name, email address, message text) in the scope provided by you. Processing takes place on the basis of Article 6(1)(b) or 6(1)(f) GDPR. We will only use your email address to process your request. Your data will then be deleted unless you have agreed to further processing.

When you open a customer account, we will collect your personal data in the scope given there. The data processing is for the purpose of improving your shopping experience and simplifying order processing. Processing is carried out on the basis of Art. 6(1) lit. a GDPR with your consent. You can withdraw your consent at any time by contacting us.

When you submit an order we only collect and use your personal data insofar as this is necessary for the fulfilment and handling of your order. Your data will be shared with shipping companies, payment service providers and IT service providers. Your data may be transferred to Canada and the USA. This data transfer takes place on the basis of contractual obligations comparable to the EU Commission's standard contractual clauses.

We use the Trustpilot rating system from Trustpilot A/S (Pilestrade 58, 1112 Copenhagen, Denmark). After placing an order, you may receive an invitation to submit a review. Processing is carried out on the basis of Art. 6(1) lit. a GDPR with your consent. Further information: trustpilot.com

We use the Judge.me rating system (c/o Buckworths, 1-3 Worship Street, London EC2A 2AB). After placing an order, you may receive an invitation to submit a review. Processing is carried out on the basis of Art. 6(1) lit. a GDPR with your consent. Further information: judge.me/privacy

We use your email address to send newsletters only with your express consent. Processing is carried out on the basis of Art. 6(1) lit. a GDPR. You can unsubscribe at any time using the link in the newsletter or by contacting us.

We may use your email address obtained during a sale for direct marketing of similar goods or services. Processing is carried out on the basis of Art. 6(1) lit. f GDPR. You can object at any time by contacting us or using the link in any marketing email.

Our website uses cookies - small text files saved in your internet browser. You have full control over the use of cookies via your browser settings. You can manage or disable cookies using the links below.

Chrome  |  Microsoft Edge  |  Firefox  |  Safari

We use only technically necessary cookies to make our offering user-friendly, effective and secure. Processing is carried out on the basis of Art. 25(2) TDDDG and Art. 6(1) lit. f GDPR due to our legitimate interest in optimal website functionality.

We use hCaptcha (Intuition Machines Inc., 1065 SW 8th St #704, Miami, FL 33130, USA) to protect against spam and bots. Data collected may include IP address, browser and device information, and user interactions. hCaptcha is certified under the Trans-Atlantic Data Privacy Framework. Further information: hcaptcha.com/gdpr

We use the SoundCloud audio player (SoundCloud Global Limited & Co. KG, Rheinsberger Str. 76/77, 10115 Berlin). When used, your IP address is transmitted to SoundCloud servers. SoundCloud is not certified under the TADPF. Data transfer is based on standard contractual clauses. Further information: soundcloud.com/pages/privacy

After contractual processing has been completed, data is stored for the duration of the warranty period, then in accordance with statutory retention periods, and then deleted unless you have agreed to further use.

You have the right to information, correction, deletion, restriction of processing, and data portability. You also have a right of objection against processing based on Art. 6(1) GDPR and against processing for direct marketing purposes under Art. 21(1) GDPR.

You have the right to complain to the regulatory authority under Art. 77 GDPR. The supervisory authority responsible for us is:

If data processing is based on our legitimate interests under Art. 6(1) f) GDPR, you have the right to object at any time for reasons arising from your particular situation. If the objection is successful, we will no longer process the personal data unless we can demonstrate compelling legitimate grounds that outweigh your interests.